Wednesday, October 3, 2007

Server problems

Here we are into day 2 of our server problems. We have a co-located server in a Chicago data-center. This data center is one of the big guys at least we thought. They are suppose to have redundancies up the ying yang but apparently they forgot one! All the information I have is they were waiting for a part to be delivered from Cisco.
We found out from our service agreement that we get refunded a whole $25 a day... woo hooo.. not much consolation for our 100 plus sites running on our server. Guess we need to share the wealth.. each one will get $.25 per day of the outage. That'll keep my customers happy... oh yeah.
I understand break downs, I understand equipment failure, but I don't understand how a company as big as they are with today's technology didn't have a backup plan better than this.

Lets just hope the day gets better.

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